The Short Version: In case you are looking for a unique engagement ring or unique anniversary gift, Leibish & Co. has a robust inventory of top-quality, colorful, and conflict-free expensive diamonds and gems. The family-run company happens to be operating online since 1998 with an individual touch that has made perform business the world over. Leibish & Co. makes it easy to get loose rocks or even to use its free of charge ”Design Your Own” instrument to carry your perfect piece of precious jewelry to life. With years of expertise and strong craftsmanship under its buckle, Leibish & Co. is found on the verge of growing its supply to watches as well as other add-ons.
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Whenever Leibish Polnauer established 1st online diamond business in 1998, it took nearly an entire time to publish one picture and information to their web site â but he was a visionary just who noticed prospective within the fledgling arena of e-commerce. ”as he views the possibility in an idea, he can fit everything in within his capacity to progress along with it,” mentioned Benji Margolese, Director of material promotion for Leibish & Co.
Leibish produced a successful, family-run procedure together with girlfriend and kids helping in leadership roles. They usually have grown a successful online business with workplaces found around the world. Leibish & Co. is actually a leader in distinctive colored expensive diamonds and gemstones which are difficult to find someplace else. The expensive diamonds are conflict-free, and is an important facet for several buyers.
”men and women arrive at you simply because they search anything slightly various, some thing a tad bit more unique than what the rest of us has,” Benji said.
While Leibish & Co. provides high-quality conventional diamonds, the business focuses primarily on colorful, distinctive precious jewelry. When asked why the company provides these a top client return price, Benji easily pinpoints the primary reason.
”its a combination of exemplary products, fantastic service, and jewelry designed into greatest degrees of brilliance,” the guy mentioned. ”The jewelry we make just isn’t your everyday, mass-produced sort of product. Each piece is tailor-made to completely fit the diamond or gem stone opted for because of the client.”
A family group Affair With Personal Service
Leibish & Co. is actually a real family members business, with Leibish’s family playing essential functions for the business.
Leibish functions as creator and President from the organization, while his spouse, Rosi, may be the company’ occasions Manager. Their oldest girl, Chavi, serves as the Lead Jewelry Designer â which will be an enormous obligation since custom precious jewelry accocunts for above 50per cent of the organization’s company, Benji mentioned.
Leibish’s eldest son, Yossi, will be the President of Leibish & Co. Another daughter, Shmulik, who is a graduate associated with the Gemological Institute of America, is the Chief Diamond Buyer for company. ”Shmulik is, really, certainly most talented color diamond experts in a,” Benji stated.
Leibish’s daughter Itzik may be the businesses COO and operates the New York office on Fifth Avenue. Yoni, who is the youngest of Leibish’s five young ones, could be the businesses CFO.
”as among the longtime members of the group, i will tell you that, though there is not any relation, they start thinking about me, as well as others, element of their family,” Benji mentioned. ”all of us bring our personal expertise into company, but come together to consistently grow the business.”
Customers are additionally addressed like family at Leibish & Co., the spot where the company invests fuel into private service and revenue. ”If you have ever handled one specific broker, for instance, that is the same individual you are going to constantly cope with, regardless of what you will be phoning or writing in about,” Benji stated. ”do not believe in driving clients to different divisions if they have a question or particular concern they would like to cope with.”
Customers originate from throughout the World
Leibish has a number of different sorts of clients: you can find consumers, just who mainly shop through internet site, stores, and the ones for the trade company, exactly who generally go to the business’s major practices in New York, Israel, and Hong Kong.
Most Leibish & Co.’s customers are through the US. Its next most popular market is Canada, followed by the United Kingdom, Australian Continent, Hong-Kong, in addition to remainder of European countries.
Customers at each stage of existence store at Leibish & Co., though the majority are between your ages of 35 and 54, Benji said. Also, the business garners more or less 300,000 internet site visits monthly â and helps to keep almost all of their clients coming back again.
”with well over a 70% return customer standing, we continue to be extremely popular businesses in our niche,” he stated.
Colorful Diamonds & Gemstones With a ”Design your very own” Option
Leibish & Co. stocks top-quality jewellery, but also maintains inventory mobility, especially for online clients, Benji said. The company offers countless loose expensive diamonds and valuable gemstones, but their essential products are tailored jewellery projects.
”We hold a large assortment of multicolor diamond and gemstone jewellery, which includes in the rarest hues actually viewed,” he said. ”We are known best by the bread-and-butter products â yellowish diamond and green diamond involvement bands. However, we sell diamonds of virtually every tone, and valuable gemstones â such as sapphires, emeralds, and rubies. We offer jewellery constructed with colorless expensive diamonds, as well, but our expertise is in the arena of shade.”
For consumers who possess something at heart and want help making it possible, Leibish & Co. offers a ”Design your personal” precious jewelry tool, which Benji said is its most widely used product.
”Naturally, when shopping for an unique part, men and women usually desire certain stones and setting designs they will have already dropped in love with,” he stated. The ”Design your personal” device makes it possible for clients to build a bit utilising the rock, setting, and steel regarding option.
”It allows these to deliver their fantasies to life â with this expertise in artistry,” Benji told us.
Accessories & brand new on the web Tools available for Leibish & Co.
since it appears toward the long term, Leibish & Co. is actually slowly moving toward higher-ticket items and product assortment. The firm feels comfy branching out to new product lines because of the devotion and enthusiasm it pertains to finest the present creations.
”we’ve got talked about exposing many different accessories â such as deluxe watches, handbags, as well as pens,” Benji stated. ”But we made a decision to hold back until we initially perfected all of our major distinctive line of item, and that’s diamonds.”
Leibish & Co. can also be researching ways to carry on refining its prominent website, as well. One of the ways it plans to enhance the on line knowledge is through exposing enhanced fact attributes, that will give virtual shoppers more of an in-store experience.
As a company having its roots in colorful expensive diamonds and ecommerce, Leibish & Co. will continue to innovate in a normal market which views change due to the fact exception, maybe not the rule.